Account and support

Your account settings and support all sit under the menu in the top bar.

Your profile

From the account menu, Edit profile lets you update your name and email. You can change your password there too, and if you are signed out you can reset it from the link on the sign-in page.

Switching branch

If you belong to more than one branch, the branch switcher in the top bar moves you between them. The tools and figures on screen follow the active branch, so switch to the branch whose access and contract apply to the work in hand. See Getting started for how access is set.

Branch administration

Branch administrators have two extra options in the account menu:

• Branch users, to add and remove people and set what they can do.
• Organisation activity, the usage roll-up across the organisation's branches.

If you need these and do not have them, ask your account manager to make you a branch administrator.

Getting help

• General help. Open Help from the account menu to reach the support team.
• A specific vehicle. When a figure or a result needs a second look, raise an enquiry from that vehicle itself, so the support team sees exactly what you are looking at rather than a description of it.